Effective: April 7, 2026
SMS Consent & Messaging Policy
This page describes how ezForge AI, LLC uses SMS messaging and how you can manage your preferences.
1. Who Sends These Messages
SMS messages are sent by ezForge AI, LLC from the toll-free number +1 (866) 729-8252. Messages relate to your ezForge Platform account, including deployment notifications, billing alerts, security alerts, and platform status updates.
2. How You Opt In
You provide consent to receive SMS messages from ezForge AI, LLC when you create an ezForge account and supply a mobile phone number. The sign-up form contains the following disclosure:
"By providing your phone number, you agree to receive SMS notifications from ezForge AI, LLC regarding your account and platform activity. Message and data rates may apply. Reply STOP to unsubscribe at any time."
Providing a phone number and accepting this disclosure constitutes your written consent to receive SMS messages.
3. Message Frequency
Message frequency varies based on account activity. You may receive messages when deployments complete or fail, when billing events occur, or when security alerts are triggered. Typical usage is 0–5 messages per week, though activity spikes (e.g., many deployments in a short period) may result in more messages.
4. Costs
ezForge AI, LLC does not charge for SMS messages. However, your mobile carrier's standard message and data rates may apply. Contact your carrier for details.
5. How to Opt Out
You can stop receiving SMS messages at any time by replying STOP to any message we send. You will receive a single confirmation message, after which no further messages will be sent to that number. You can also manage your notification preferences from your account settings in the ezForge dashboard.
To opt back in after opting out, reply START to the same number or update your notification preferences in the dashboard.
6. Help
For help, reply HELP to any message or contact us at support@ezforge.ai.
7. Privacy
We will not share your mobile phone number with third parties for their own marketing purposes. Your phone number is used solely to deliver account-related notifications. For full details on how we handle your data, see our Privacy Policy.
8. Terms
Use of the ezForge Platform is governed by our Terms of Service. SMS messaging is a feature of the Platform and is subject to those terms.
9. Contact
Questions about this policy? Email support@ezforge.ai or write to: ezForge AI, LLC, Michigan, USA.